They manage to sell to us a carpet for 3000€ and I was stupid enough to pay a deposit of 500€. We subsequently realized that the carpet is probably no mor worthy than max 1500€ and annulled the purchase. They told us that they cannot pay the deposit directly back to our account but will do that on Monday (it was a Friday).
Almost 9 months now they have still not paid back. The purchase invoice they give you is never proper for legal pursuit (and they know it!).
If you are stupid as we were, you follow them to the cellar, they close the door, one guy is staying at the door and the other two show to you the one carpet after the other, until you lose your mind
So, keep away from this store!
I promise to keep you informed about that deposit of 500€.